Champions Choice Inc.

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Policies

Catalog/Internet shipping charges

Standard delivery rates are based on your order shipping best method by the following carrier: United Parcel Service (UPS). We use UPS Published Rates, which can be found on the UPS Website. For most orders, please allow 3 to 6 business days for delivery. Weekends and holidays will delay shipment. Some restrictions apply - see below. Shipping and handling charges are subject to change without notice.This is the content for Layout P Tag

*US Postal Service (USPS) maybe used in cases where the location or shipping cost of the order warrants use of this service.
Expedited Shipping Charges: Must order by 1:00pm CST, Monday - Friday. A street address is required.
  • For 3 Day Delivery (No Sunday or Holiday delivery).
  • For 2 Day Delivery (No Weekend or Holiday delivery. Some restrictions apply).
  • For 1 Day Delivery (No Weekend or Holiday delivery. Some restrictions apply).

Additional Disclaimers

  • All UPS shipments must provide a street address as the carrier cannot deliver to a P.O. Box.
  • Some items require an additional shipping charge due to size, weight, or quantity ordered. These charges will usually be reflected on your order total during checkout
  • Hazardous merchandise cannot be shipped by air. A hazardous charge may be applied for ground shipping.
  • $2.00 will be added on rods.
  • APO/FPO shipping is provided through USPS. Please allow 4-6 weeks for delivery.
    • When you click on checkout, please enter your billing information and the name and address your credit card is billed under. Whether your billing address or your shipping address is the APO/FPO address, please enter the city as either APO or FPO. Please select the state from the following list:
      • "Armed Forces Pacific" for AP
      • "Armed Forces Americas" for AA
      • "Armed Forces Europe" for AE
  • Please leave the country as United States. APO/FPO shipping is provided through USPS. Delivery time is 4-6 weeks.
  • Please allow 10-14 business days for orders shipping standard to Alaska, Hawaii, and Puerto Rico. Most backordered items will ship UPS.

Champion’s Choice Return/Refund policy.

If the item was purchased through the catalog or online, you may return it to us at the store within 15 days of purchase. After 15 days from the purchase date, all returns will be accepted on an inspection basis only. Merchandise shipped correctly will be subject to a 15% restocking fee if returned. All shipping charges both ways must be paid by customer for any exchanged or refused merchandise shipped correctly.

  • For safety reasons we do not accept mail-in returns on ammunition, black powder, primers, reloading lead and brass or bullets.
  • All electronics and non-Champion’s Choice brand equipment that are covered by the manufacturer's warranty should be returned to the manufacturer for replacement or repair after 30 days. For more warranty information, please check your manufacturer’s paperwork, provided when purchased.
  • Items not covered by the manufacturer's warranty may be returned (with proof of purchase) on an inspection basis only.

Included with each order is an invoice. Damaged or Shortages must be reported within 15 days from Invoice Date. If you receive damaged or defective merchandise, we will reimburse ground shipping costs to return. Please call 1-800-345-7179 to arrange UPS pickup with our Customer Service Team.

If you do not have the invoice. Please include your order number, name, address and daytime phone number. Also include a brief letter explaining why you are returning the item and whether you would like a refund or an exchange for another item.

If you are requesting a refund, the refund will be issued in the same method of payment that was used to purchase the merchandise. If the item was a gift and the recipient is returning the item for a refund, only a Champion’s Choice gift certificate will be issued.

Ship to:

Champion’s Choice, Inc.
201 International Blvd
LaVergne, Tennessee 37086

Champion’s Choice, Inc. Privacy and Security Statement Champion’s Choice, Inc. takes the privacy of our customers and the security of their Personal Information very seriously. We provide this summary of our Privacy and Security Statement ("Statement") because you have the right to know what Personal Information we collect, how it is protected and used and the circumstances under which it may be disclosed. The complete Privacy and This Privacy and Security Statement applies only to www.champchoice.com. In this Privacy and Security Statement, "Champion’s Choice" refers to Champion’s Choice, Inc., the operator of this website. Champion’s Choice and its officers, directors, employees, agents' contractors and subcontractors are required to honor this Privacy and Security Statement. This policy is not intended to govern any existing or future web sites and/or services operated by third parties or companies affiliated with Champion’s Choice. We suggest that you review the privacy policies of those websites to learn how they collect, protect and use your information about you collected on their sites.


Terms We Use in this Policy

Personal Information is any information that identifies you with the exception of professional information such as your business address, business telephone and facsimile numbers and business email address. It also includes your credit card number.

Cookies are small text files containing unique identification numbers that your web browser software transfers from our web site to your computer when you visit our site. Champion’s Choice uses cookies to help us recognize your browser, make it easier for you to use our site and to help us customize your experience. Our use of cookies is described more fully below.

A Business Partner is an entity with which Champion’s Choice has an ongoing business relationship to provide data analysis, to assist in developing our website or to provide marketing services or specialized products or services or information to visitors to our site.


Privacy

The Personal Information We Collect, How it is Gathered and Used

If you choose to purchase products and/or services from our site, you must provide the following information: your name, credit card information, telephone number (in case our customer service personnel need to reach you about your order), mailing and/or shipping address, email address (so that we may send an email message about your order and, if you opted-in, to send you our email newsletter and/or special offers). In the following paragraphs, we outline the services and activities in connection with which we gather your Personal Information and provides details on how that Personal Information is used. All of these services are optional; if you do not wish to provide Personal Information, you may simply decline to take advantage of that service.

Personal Information is collected in the following ways: Online Purchases ­ To process your order, to contact you regarding your order, or to answer any questions/concerns you might have expressed.

Online Membership Registration ­ As a registered member of our site, you give us permission to store Personal Information about you, such as your email address, online. This information is "remembered" each time you purchase and allows us to customize your site experience to your interests and to speed up the shopping process. Note: we do not store credit card information, which must be entered each time you order from us.

Email Newsletters ­ For your convenience, when you register as a member or make a purchase, the option to receive our periodic email newsletter and special offers is pre-checked. If you do not want to receive this service, please un-check the “Yes” box when registering or purchasing or access the unsubscribe link provided in the email message.

Wish List and Email-A-Friend Messages ­ We ask for your email address and the recipient's email address to allow you to send a personal greeting with your information. We make no use of the email address or information contained in these greetings except to complete the service as you have requested. We assume when you use the Wish List, and Email-A-Friend features that you have obtained the consent of the recipient of your message to provide us with his or her email address for the purpose of sending the message and any attached information.

The Personal Information We Share and Who We Share It With Champion’s Choice may share your Personal Information with our Corporate Affiliates, as necessary to complete a transaction that you specifically request or for use making our business and that of our Corporate Affiliates more responsive to your needs.

Under certain agreements we may make segments of your Personal Information available to other organizations as noted below:

  • If you have opted in to receive email from us we will share your name and email address with our email service provider that delivers our email newsletters and special offers, but its use of this information is only permitted in connection with their administration and delivery of our email program.
  • We may also sell, transfer or otherwise disclose Personal Information including but not limited to your name and mailing address, in connection with a fundamental corporate change such as a merger, consolidation, or the sale of substantially all assets.

Disclosure Under Legal Duty

If compelled to do so by valid subpoena or court order or other governmental process, we may disclose your Personal Information as we are legally required to do. We may also use or disclose your Personal Information if necessary to protect the interests of Champion’s Choice or its Corporate Affiliates. How You Can Control the Use of Your Personal Information There are several methods to contact us listed in this section.

If you would like to change your Personal Information in our records or remove your name from our catalog mailing list, contact us using one of the methods set out below. There are known methods that spammers can use to hide their identity by using other people's email address to send out emails if you have a question about the genuineness of an email you receive from Champion’s Choice, contact us using the sales@champchoice.com email address. Email us at: sales@champchoice.com, and include your name, address, telephone number, email address, and a note of instruction; or Call us toll free at sales@champchoice.com1-800-345-7179 or Write to us at:

Champion’s Choice, Inc, 201 International Blvd, LaVergne, Tennessee 37086
, and include your name, address, telephone number, and a note of instruction; or If you are an online registered member of champchoice.com you can access "Your Account" to update the Personal Information you have stored online.

To be removed from a "postal" mailing list, please use the contact information above.

How You Can Control Email Marketing You Receive From Us

You may cancel our email newsletters at any time by choosing the un-subscribe link provided in each message or un-check the "Yes" box after accessing "Your Account" or edit information as you make a purchase at champchoice.com.


Certain Technical Information You Should Know

Our Use of Cookies

We collect information on thousands of site visits about how users navigate through our web site on thousands of site visits. For example we use "cookie" technology to track which pages on our site our visitors view and which web browsers they use. We analyze this information in aggregate - that is, we collect this information and analyze it as a whole. We use this information to improve our site by making it more responsive to the needs and preferences of our users. On occasion, we may share this aggregate information with our affiliates or other third party companies to indicate to them the amount of interest in our site and to help us plan for technical improvements. Note: this aggregated information will not identify you or any other user of our web site.

We use cookies when you register on our site so that each time you visit our site we can remember your specified area of interest and any other information you have voluntarily provided and saved, and for no other purpose.

We use cookies to track the items you placed in your shopping cart during a single shopping session and to enable us to provide better service to you by maintaining your shopping cart between visits (so you don't have to enter each item again).

We use cookies to help us understand our web site traffic patterns to determine our visitors' interests and needs. This helps us identify ways to improve our site by adding products and services that visitors have indicated by their preferences will benefit them. These cookies identify your computer and not your email address.

Because we rely on cookies to make the shopping experience easier and more tailored to your needs, your browser must be set to accept cookies before you can place an order at champchoice.com. If you would like more information about how cookies work, you can go to a variety of websites that give to history of cookies.

Collection of Analytical Data

Our analytic service provider, may use cookies on our behalf and may receive information about your browsing and buying activity on this web site. They also collects certain technical information from your computer each time you request a page during a visit to Champion’s Choice. This information may include your Internet Protocol (IP) address, your computer's operating system, browser type and the address of a referring Web site, if any. They collect this information to help us enhance the quality of your experience during your visit to our site and will not sell or otherwise make this information available to third parties except as required by law. They are legally prohibited from using, in any manner, the information obtained in the course of providing these services to Champion’s Choice, other than to help us provide you the best possible shopping experience on our site.


Security

How We Strive to Protect Personal Information

At Champion’s Choice we have electronic and corporate policies and procedures in place for the security of every order placed online. We use Secure Socket Layer technology (SSL) to keep others from intercepting your information while it is being transmitted across the Internet. SSL technology is the industry standard method of communicating secure online transactions and is built into most major browsers. The secure mode begins when you initiate your order. All information, once on our server, is protected from any external intrusions. Once your order is processed, we will not retain your credit card number in our online systems. Only Champion’s Choice employees who require your Personal Information to serve you have access to your data, which is password protected. Employees who have access to Personal Information are trained in the privacy and security practices of this Statement.

Champion’s Choice provides links to web sites outside of champchoice.com as an added convenience to our users. Champion’s Choice is not responsible for the privacy, terms of use or other policies of any other web site or their management of your Personal Information.

Email Abuse

There are many unscrupulous individuals operating on the internet today who would think nothing of fabricating an email to make it appear that it comes from Champion’s Choice. These individuals may be engaging in a practice known as "phishing" in which they attempt to trick unwary recipients of email into divulging Personal Information. Champion’s Choice will rarely, if ever, request Personal Information in an unsolicited email message to you.

If you have any question about the genuineness of an email you receive that appears to be from Champion’s Choice contact us at sales@champchoice.com and do not furnish Personal Information in response to the email unless its authenticity can be verified.

Transaction Security

Secured communications on the web require attention to authentication, encryption and data integrity. All three are addressed by the Secure Socket Layer (SSL) protocol. Authentication is the process of establishing that you are communicating with our web server, as opposed to another server assuming our identity. We have obtained a PositiveSSL digital security certificate for champchoice.com. PositiveSSL is an independent third party that authenticates the identity of others on the Internet. The PositiveSSL certificate confirms that we are the recipients of your communication. Encryption is the process of scrambling data (through the use of keys and mathematical encoding algorithms) to prohibit anyone from understanding it if they intercept the data while it is on its way from your browser to our server. Encryption protects communications between your browser and our mainframe system. We have also implemented a firewall to protect all of our systems from intrusion. Data Integrity ensures the data passed between your browser and our server is not being tampered with while in transit. SSL protects information en route to us, and as mentioned, the PositiveSSL certificate confirms that we are the recipients of this information. You can be assured that we strive to protect your data with the utmost care at all points in the process. However, no data transmission over the Internet or any wireless network can be guaranteed to be absolutely secure. Therefore, we do not warrant or ensure the security of any information sent to us online. If you have questions, comments or concerns please contact us via email at sales@champchoice.com or call us at 1-800-345-7179.

To ensure you are in SSL (Secure Socket Layer) or secure mode for your transactions, look at the address of the page. Secure pages will usually appear with an address that begins with https:// rather than the standard http://.


Other Matters You Should Know

Our Policies Regarding Children

We do not sell products for purchase by children; however, we do sell children's products for purchase by adults. If you are under 18 years of age, please do not submit any information without the express consent and participation of a parent or guardian. We will not knowingly collect Personal Information about any person under 13 years of age. If you believe that we have information from or about anyone under 13 years of age, please notify us by email at: sales@champchoice.com or call us toll free at: 1-800-345-7179.

Links to Other Sites

We provide links to affiliated entities and on occasion to other sites we think you may enjoy. These sites operate independently of Champion’s Choice and have established their own privacy and security policies. For the best online experience, we encourage you to review these policies before submitting any Personal Information through these sites.

Consent to Transfer

This web site is operated in the United States. Please be aware that any information you provide to us will be transferred to the United States. By using this web site and/or providing us with your Personal Information through this web site, you consent to this transfer.

You are entitled to receive a copy of this information in a standardized format and the information will not be specific to you individually. Our designated email address for such requests is sales@champchoice.com.

Updates to this Statement

We reserve the right to make changes at any time to our policies and/or alter the look and functionality of our web site. However, if we change how we use your Personal Information, we will post the policy change notification on the web site and we will update this Statement accordingly. We encourage you to periodically review this Statement for the latest information on our privacy and security policies.

Our current Statement was last updated September 13, 2013. For further information, about any of the information in this Statement, please contact the Customer Service at the address listed above under the heading “How You Can Control the Use of Your Personal Information” or send an email to sales@champchoice.com.